Our Quality Policy
At NİĞMER, we aim to produce at world standards for the development and progress of Türkiye and to meet all the expectations of our customers. We are committed to being open to development and innovation with a visionary perspective. While providing our customers with the highest quality products and services, we also make efforts to plan and implement Human Resources practices.
Quality is one of NİĞMER’s fundamental values and is at the center of our business at every stage. We have built our quality policy on the following principles:
Customer Focus: We strive to understand our customers’ needs, meet their expectations, and ensure their satisfaction. By evaluating customer feedback, we continuously identify improvement opportunities to enhance our quality..
Superior Quality Standards: We focus on quality and reliability at world standards in our production processes. Using the latest technologies, we ensure that our products and services are of the highest quality.
Continuous Improvement: We continually review our business processes, identify improvement opportunities, and take steps to continuously enhance our efficiency. By focusing on teamwork and innovation, we encourage continuous learning.
Investment in People: We value creating an environment that empowers our human resources by developing their capabilities. We offer opportunities for employees to continuously update their knowledge and skills, promoting their personal development.
Sustainability and Environmental Sensitivity: We make efforts to manage our production processes in an environmentally friendly and sustainable manner. We encourage the efficient use of natural resources and support practices such as waste management and recycling.
High Ethical Values: We adhere strictly to ethical values in conducting our business. We embrace values such as transparency, honesty, fair behavior, and customer privacy, and we act in accordance with business ethics. By creating an environment based on trust and respect in our business relationships, we protect the rights of all our stakeholders.
Innovation and R&D: We emphasize the importance of research and development and innovation to develop continuously innovative solutions. By closely monitoring technology, we strive to be a pioneer in our industry and provide our customers with the most innovative products.
Collaboration and Communication: Collaboration and effective communication are crucial factors for success. We promote teamwork and ensure healthy communication and coordination among different units. By building strong relationships with our customers, suppliers, and other business partners, we achieve common successes.
At NİĞMER, we make efforts to instill our quality policy in all our employees and promote a culture of continuous improvement. We work without compromising our quality to provide products and services that add value to our customers, suppliers, and society. With these policies, we aim to continually progress to ensure our reliability and customer satisfaction.
This forms the foundation of our quality policy at NİĞMER, and we commit to delivering production and services at high standards. We aim to exceed our customers’ expectations and earn their trust. As a growing and evolving company every day, we continue our efforts to continuously improve our quality.